Takeda Health Insurance Society will launch a personal health portal, "MY HEALTH WEB" (MHW) to enable two-way communication with members.
“MY HEALTH WEB'' will also be set up as a portal where you can check various health insurance notifications and other news. User registration have been available from January 15, 2024, so please sign up proactively.
Please note that the services of "KENPOS," the health portal currently available, will end at the end of June.
１．Name
"MY HEALTH WEB" (Houken Corporation)
Website: https://takeda-kenpo.mhweb.jp/
※ For inquiries about MHW, contact MY HEALTH WEB Help Desk (TEL: 03-5213-4467).
※ FAQ is here.
２．Intended users of MHW
・ Insured party
・ Dependent spouse
３．Registration of users to MHW
・ Start of registration: January 15, 2024
Note: Dependent spouse will be able to complete their initial registration after 14:00 - 15:00 on Thursday, February 8.
・ Registration procedures: The initial registration guide in Japanese was mailed to your home in mid-January 2024.
※ Click here for the English guide.
・ New hires after December 15 and spouses who became covered dependents after December 15 will be able to register as MHW users approximately at the following times.
⯈ Joined in the first half of the month: From the end of the current month to the beginning of the next month
⯈ Joined in the second half of the month: From the end of the next month to the beginning of the month after next
４．Key features and operation start schedule for each feature (including planned schedule)
５．Important notice (request)
Among the features of MHW, "Notification of annual medical expenses," "Notification of medical expenses and amount of benefit to be paid," and "Health checkup results" contain sensitive personal information. As a measure to protect your personal information, we have introduced a two-step authentication system for these features, and a "security code" is required for authentication.
The "security code" needs to be issued within MHW, so please request issuance of the "security code" at the time of initial registration. On how to request issuance, please check the initial registration guide that will be sent to your home.
Please note that it will take approximately 7 days after the application is submitted for the "security code" to be issued.
６．Old portal "KENPOS"
The features of "KENPOS" will be transferred to "MY HEALTH WEB" and the “KENPOS” services will end at the end of June 2024.
Key features available in April to June 2024
- Register and check steps, weight, behavioral goals, etc. (Note: points cannot be earned.)
- Exchange points (Points will be given only for registration of steps, weight, and behavioral goals for February and March 2024.)
Note) The KENPOS points remaining as of the end of June will be transferred to "MY HEALTH WEB" points.
Records of steps, weight, behavioral goals, etc. registered in "KENPOS" will not be transferred to "MY HEALTH WEB".
End of document
FAQ