Please submit inquiries to the Health Insurance Society by email.
Depending on the nature of your inquiry, the workload of the staff responsible for responding, and other factors, it may take several days to respond to your inquiry.
We apologize for any such delays and thank you for your understanding.
The Society verifies the identity of those who submit inquiries.
For this reason, please include the following information in the body of your email when submitting inquiries:
* Members who are employees of Takeda Pharmaceuticals and contact us from company email addresses need not provide this information since their identity can be verified without it.
Your full name (if you are a dependent family member, include the full name of the insured person.)
Relationship to the insured person (self/family member)
Health insurance card code/number
Date of birth (if you are a dependent family member, include the date of birth of the insured person)
Address on certificate of residence as submitted by the insured person to the company
Contact us
Please submit inquiries to the Health Insurance Society by email.
Depending on the nature of your inquiry, the workload of the staff responsible for responding, and other factors, it may take several days to respond to your inquiry.
We apologize for any such delays and thank you for your understanding.
The Society verifies the identity of those who submit inquiries.
For this reason, please include the following information in the body of your email when submitting inquiries:
Mail：DL.kenpo_qa@takeda.com
FAX：06－6233－6501
Access
Takeda Health Insurance Society c/o Osaka Head Office
7F Takeda Kitahama Bldg., 3-8, Doshomachi 2-chome,
Chuo-ku, Osaka 541-0045, Japan