Dear insured persons,
We will conduct FY 2023 dependent eligibility survey as follows.
This statutory survey is conducted to confirm that your dependents still meet the health insurance program’s dependent criteria.
Takeda Health Insurance Society will send a request e-mail to insureds subject to this survey. You are kindly requested to respond to this survey if you receive this e-mail.
Please note that a failure to respond can result in invalidation of the health insurance for your relevant family member(s) and no payment of insurance benefits in accordance with the regulation in Japan.
1. Those subject to this survey
Family members considered by the Society as subjects of this survey
[Examples of family members subject to this survey]
a. Those deemed to have earned a certain level of salary and/or pension income in 2022
b. Those who declared a business income and/or real estate income (including those in deficit)
c. Those living separately other than spouse
* The Health Insurance Society is granted by the national government access to insureds’ taxation information using their social security numbers, based on which we selected subjects of this survey.
2. Survey method
Please use the online system (MY HEALTH WEB) to respond and submit necessary documents. This survey is outsourced to Hoken Co.,Ltd.
(1) Insureds subject to this survey will receive a request e-mail from the Takeda Health Insurance Society around August 31.
(Sender's address: JP.Kenpo.genkyo.chosa@takeda.com)
(2) On the start date of the survey, Hoken Co.,Ltd. will send an e-mail explaining how to respond to this survey on MY HEALTH WEB to subject insureds.
(Sender's address: takeda-kenpo@houken.ne.jp)
(3) Please log in MY HEALTH WEB to respond and submit necessary documents if you receive the request.
Online system (MY HEALTH WEB) rollout: 1:30 pm, Friday, September 1, 2023
[Contact information]
If you have any questions about this current status survey, please contact Hoken Co.,Ltd.
*How to access MY HEALTH WEB
MY HEALTH WEB Help Desk TEL: 03-5213-4467
*Inquiries about the dependent eligibility survey
Hoken Call Center for Takeda Health Insurance Society TEL: 0120-522-262
* Both reception hours are 9:00-17:00, except on weekends and holidays
* Both call centers are only available for Japanese.
3. Submission deadline: Saturday, September 30, 2023
<Reference> Please check here for details of the dependent criteria.
End of announcement