We will conduct a survey to confirm the eligibility of dependents for FY2024 as follows.
This is a statutory survey to confirm that dependents continuously meet the dependent criteria for health insurance.
Takeda Health Insurance Society will send a request email to persons subject to the survey. For those who receive the email, we will appreciate your cooperation in the survey.
Please note that, if there is no response, the insurance certificate for the relevant family member may be invalidated, and insurance benefits may not be provided according to laws and regulations.
1. Persons subject to the survey:
The family member for whom Takeda Health Insurance Society has determined that the survey is necessary
*According to the government’s policy, Takeda Health Insurance Society is permitted to check taxation information using the “My Number” information inquiry system. Therefore, persons subject to the survey will be selected based on the confirmed taxation information.
[Examples of a family member to be surveyed]
[1] A family member who is expected to have salary income/pension income above a certain level in 2023 *Please respond to the survey even if he/she has received a certificate from the employer to address the "issue of 1.3- million-yen annual income barrier."
[2] A family member who has declared business income or real estate income (including deficit)
[3] A family member living separately other than spouse and children
2. Response deadline: strictly by September 6, 2024
3. Survey method
Please submit responses and documents on the personalized portal site, MY HEALTH WEB, established by Takeda Health Insurance Society. This survey will be outsourced to Houken Corporation.
(1) Takeda Health Insurance Society will send a survey request email to Takeda insureds subject to the survey around August 5.
(Sender's email address: JP.Kenpo.genkyo.chosa@takeda.com)
(2) On the survey start date, Takeda insureds subject to the survey will receive an email from Houken Corporation with instructions on how to respond the survey using MY HEALTH WEB.
(Sender’s email address: takeda-kenpo@houken.ne.jp)
(3) If you receive the survey request email, log in to MY HEALTH WEB and click on the banner "Survey to Confirm the Eligibility of Dependents" to submit your responses/documents.
MY HEALTH WEB "Survey to Confirm the Eligibility of Dependents" starts at: 1:30 PM, Wednesday, August 7, 2024
[Contact information]
If you have any questions about this survey, please contact Houken Corporation.
(1)For how to access MY HEALTH WEB
MY HEALTH WEB Help Desk TEL: 03-5213-4467
(2)About this survey (questions and documents to be submitted)
Representatives in charge of Takeda Health Insurance Society, Houken Corporation Call Center TEL: 0120-522-262
*Office hours for both are 9:00 AM to 5:00 PM, except weekends and holidays
*Both call centers are only available for Japanese.
4. Date of loss of eligibility of Takeda Health Insurance Society’s health insurance if the family member is not qualified as a dependent: September 1, 2024
Note) Depending on the circumstances, the eligibility may be lost retroactively. In this case, the family member will have to return medical expenses and benefits provided after the date of retroactive loss.