If you lose your health insurance card
Do the following immediately if you lose or damage your health insurance card:
If you are using your Individual Number Card (My Number Card) as a health insurance card and lose or damage the Individual Number Card, apply immediately for temporary suspension of use as described on the linked page below, then contact the Health Insurance Society.
If you lose your card / About Security (Individual Number Card general information site: The Japan Agency for Local Authority Information Systems)
Inquiries about the Individual Number Card system (Digital Agency) (in Japanese only)
There is no frequently asked questions and answers that have been registered.
If you lose your health insurance card
To apply, provide the necessary information on the following document, (if you are a Takeda Pharmaceutical Company Limited employee) attach an interoffice mail return envelope with information on where to send the health insurance card (section name, etc.) filled out and your health insurance card (if not lost), and submit to the Health Insurance Society.
If you are not a Takeda Pharmaceutical Company Limited employee, submit to the section at your company responsible for health insurance administration.
If your card has been stolen, to apply, provide the specific details of the theft, the police station or police box where you submitted the theft report, and other information on the column for writing down the circumstances. Your card will be reissued on the next date after the application is received.
If the card was lost, describe the circumstances of the loss in the greatest possible detail. Your card will be reissued on the next date after the application is received.
If you find your card after losing it, promptly return the found health insurance card.
If a person is no longer an insured person due to the end of employment or other reason and is unable to return his or her card to the Society because it has been lost, provide the necessary information on the following document and submit to the Health Insurance Society if you are a Takeda Pharmaceutical Company Limited employee or the section at your company responsible for health insurance administration if you are not a Takeda Pharmaceutical Company Limited employee.
(When you need to have a lost card reissued)
(When you do not need to have a card reissued because you are no longer an employee or for other reason)
If your health insurance card is damaged or there is on space for your address
・The health insurance card that has been damaged or has no more space